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Documentation

  • Introduction
    • Overview
    • How to Use This Guide
  • Getting Started
    • Getting Invitation
    • Account Setup
  • Guides
    • For Publishers
      • Products Creation
      • Price List
      • Inserting Keys
      • Creating Stockpools
      • Reports & Export
      • Region Codes
      • Promotions
      • Sharing Rules
      • Editing & Refilling Stockpools
    • For Retailers
      • API Authentication
      • Utilizing GUIDs
      • Order Endpoints
      • Going Live
  • FAQ
    • General Questions
      • How Can I Connect With Other Companies On VaultN?
      • How Is Invoicing Managed On VaultN?
      • What Happens If VaultN Experiences A Service Disruption?
      • No Records Found - Error
      • How are Exchange Rates calculated on VaultN
    • Publisher Questions
      • How Can I Create A Price List
      • How to Set Pricelist Settings for a Connection
      • Creating A Product
      • Inserting Keys
      • Creation & Editing Of Stockpools
      • How Can I Generate An Inventory Level Report on VaultN?
      • How Can I Check The Details Of An Order On VaultN?
      • What Are Sharing Rules on VaultN?
      • How can I restrict specific countries for a retail connection?
      • Can I check unit sales by region for each of our partners?
    • Retailer Questions
      • How To Get The Cost Price?
      • How Is The Settlement Price Determined?
      • How Can I Cancel An Order On VaultN?
      • How can I see products shared with me by connected publishers?
      • How can I see my shared inventory?
    • Developer Support
      • How To Get The Agreement For A SKU?
      • How Long Is A Reservation Valid?
      • How Do Preorders Work ?
  • Glossary
    • Agreements (Rights)
    • Catalog Sharing
    • Connections (Vaults)
    • Key on Demand (Just-in-Time)
  • Latest Updates
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FAQ

Welcome to the VaultN FAQ section! Here, we’ve compiled answers to the most common questions about our smart distribution platform. If you don’t find what you’re looking for, our client success team is always ready to assist!

  • General Questions
  • Publisher Questions
  • Retailer Questions
  • Developer Support

Updated 18 days ago


Going Live
General Questions