How can I check the details of an order on VaultN?

Access all relevant data for a specific order directly in your VaultN dashboard.

Need to check the details of a specific order? You can easily find everything you need right in your VaultN dashboard.

How to view an order's details:

1. Head over to "My Vault" and click on "Orders".
2. Use the search field to find the order you're looking for, ideally with the Order ID, Client Order Reference or Connection Name.
3. Once you see it in the list, click the three dots and select "View Details".
   

What kind of details can I see?

Each order comes with a full breakdown of key info, including:

• Order ID (your unique order reference)
• Sales Country (where the order was sold)
• Gross or Net Sales Price (depending on how you track sales)
• Invoicing Currency (the currency used for billing)
• Applied Exchange Rate (if applicable)
• Client Order or Customer Reference (if the retailer provided one)

Where else can I find this info?

• If you prefer automation and connected to our system as a retail partner, all of this data is available via the VaultN API.
• You’ll also find order details included in Key-by-Key Reports and Finance Reports, so you always have a record at hand.